Frequently Asked Questions

Clients can book appointments online, by phone, or via email. A valid credit card is required at the time of booking to secure your appointment.

We recommend booking appointments at least two weeks in advance to ensure availability.

We require at least 24 hours’ notice for all appointment cancellations or rescheduling.

Cancellations made less than 24 hours in advance or no-shows will result in a cancellation fee of 50 dollars per scheduled service.

Late arrivals may result in a shortened appointment time or rescheduling to accommodate other clients, with applicable fees.

Consultations are required for all first-time clients and certain treatments to ensure the best results and safety.

Consultation fees may apply and are typically credited toward the cost of your treatment if booked within a set time frame.

We accept all major credit and debit cards, cash, and contactless payments. Payment is due at the time of service.

Financing options and payment plans are available for select treatments. Please inquire during your consultation for more details.

All sales are final. Due to the nature of our services, we do not o er refunds on treatments, packages, or products.

If you experience adverse e ects or dissatisfaction with your treatment, we encourage you to contact us so that we can address your concerns and o er potential solutions.

Packages and memberships are designed for long-term treatment plans and are non refundable and non-transferable. Packages must be completed within the designated time frame. Extensions are at the discretion of management and must be requested in advance.

If you arrive more than 15 minutes late to your appointment, we may need to reschedule or adjust your treatment to accommodate our schedule.

If your session is shortened due to late arrival, the full session price will still apply.

Clients are required to complete a medical history form before receiving any treatments. It is essential to disclose any health conditions, medications, or recent procedures that may a ect your treatment plan.

Failure to provide accurate health information may result in treatment being postponed or canceled.

We provide detailed aftercare instructions for all treatments to ensure optimal results and minimize risks. Failure to follow these instructions may result in adverse e ects or suboptimal results, for which Med.ish is not liable.

If you have any questions or concerns regarding aftercare, please contact us immediately for guidance.

For safety reasons, we kindly request that children not be brought to treatment appointments.

Guests are not permitted in the treatment room during your session unless approved by the practitioner.

Med.ish MedSpa occasionally o ers promotions and discounts. These cannot be combined with other o ers unless explicitly stated.

All promotions have expiration dates and are subject to availability. Clients must mention the promotion at the time of booking to receive the discount.

We follow strict sanitation and health safety protocols to ensure the well-being of our clients and sta .

Clients showing symptoms of illness or who have had recent exposure to contagious illnesses are asked to reschedule appointments. Please notify us as soon as possible if you are unwell.

Our goal is to provide exceptional service and results. If you are unsatisfied with any aspect of your experience, please contact us within 48 hours of your appointment so we can address your concerns.

Unopened skincare products may be returned within 14 days of purchase for store credit only. Opened or used products cannot be returned or refunded.

Med.ish respects your privacy and is committed to safeguarding your personal information. All client information, including medical history and contact details, is kept confidential and used solely for the purpose of providing high-quality care.

We will not share or sell your information to third parties without your consent.